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Welcome to the Highmark Health organization of leading health care companies and more than 40,000 employees.

We're proud to serve nearly 50 million Americans in all 50 states and the District of Columbia through our businesses in health insurance, health care delivery, post-acute care management solutions, managed vision care, retail eyewear and eye care services, eyewear manufacturing, dental solutions, health risk solutions and innovative technology-based solutions.

We share a deep commitment to getting health care right by improving the health care system, the health of our local communities and the health care experience of those we serve. We invite you to learn more.

Our Diversity & Inclusion

At Highmark Health, we strive to be open, inclusive and supportive to all. Our workforce includes talented people from every background. We welcome new ideas, different experiences and fresh perspectives.

For us, supporting a diverse and inclusive workforce is more than the right thing to do. It makes us stronger as a business and more innovative as a group — positioning us to be highly effective at serving our customers and communities.

Read on to learn more about our comprehensive efforts including our BRGs, executive sponsorship, programs, commitment to supplier diversity, awards and recognition and other resources.

Executive sponsorship is critical to the success of corporate diversity and inclusion. At Highmark Health, executives sponsor diversity and inclusion at three distinct levels: within the board of directors, through an inclusion advisory council and through sponsorship of our BRGs.

This committee includes board members and executive leaders who oversee the work of our corporate diversity and inclusion team, assist in the development of goals and strategy and establish accountability for results related to those efforts.

Comprised of executive leaders across the enterprise who collaborate with the office of diversity and inclusion, the IAC guides their respective business units in implementing and sustaining successful diversity and inclusion practices. They lead by example and consistently work to ensure that Highmark Health demonstrates a culture of inclusion that will enable us to meet the needs of our diverse employees, customers and communities. Through partnership, counsel and support, they assist in driving diversity and inclusion initiatives that enhance and are aligned to the mission, vision and values of Highmark Health.

Council members

Christine Bertha, VP, HR Client Engagement, Highmark Health
Timothy J. Constantine, EVP, Commercial Markets, Health Markets, Highmark Inc.
James Fawcett, SVP, Medicaid Markets, Highmark Inc.
Lonie S. Haynes, VP, Diversity and Inclusion, Highmark Health
Tija R. Hilton Phillips, Director, Regulatory Affairs, Highmark Inc.
Rhonda Moore Johnson, Sr. Medical Director, Quality Management, Highmark Inc.
Cynthia D. Lester Moody, Director, Operations Delivery, Commercial Claims Operations, United Concordia Dental
Deborah Linhart, VP, Women's Health Initiatives, AHN
Lisa A. Marsh, Client Strategy Development Consultant, Clinical Consult and Analytics WV, Highmark Inc.
Jane Nicholson, Sr. Counsel, Health Business, Highmark Inc.
Tracy Saula, VP, Transformation, Highmark Health
Lori A. Schoonmaker, SVP, National Markets, Highmark Inc.
Carl H. Shuman, Sr. Counsel, Corporate Business, Highmark Health
Teresa A. Vorsheck, Director, Caring Place, Highmark Caring Foundation
Michael G. Warfel, VP, Government Affairs, Highmark Inc.

Executive sponsors and champions from across our company guide our BRGs in order to align and impact all areas of our business, workplace and community.

Sponsors and champions

Melissa Anderson, EVP, Chief Audit and Compliance Officer, Highmark Health
Timothy J. Constantine, EVP, Commercial Markets, Health Markets, Highmark Inc.
Gary Dick, SVP, IT Infrastructure and Security, HM Health Solutions Inc.
James Fawcett, SVP, Medicaid Markets, Highmark Inc.
Evan Frazier, SVP, Community Affairs, Highmark Health
Barbara Gray, SVP, Clinical Services, Highmark Inc.
Brian Holzer, SVP, Diversified Business AHN, Highmark Health
Matthew Ray, President, HM Health Solutions, Inc.
Deborah Rice, President, Highmark Health Plan
Tracy Saula, VP, Transformation, Highmark Health
Anna Silberman, VP, Clinical Client Relations, Highmark Inc.
Thomas VanKirk, EVP, Chief Legal Officer, Highmark Health

BRGs serve and operate as an inclusive network of employees. Led under executive sponsorship, the groups share personal knowledge and experiences to enhance professional growth, promote cultural competency and multicultural awareness and positively impact our company's bottom line. BRGs contribute to our competitive strength in the health care industry by enhancing our organizational capability through targeted market intelligence, development of human capital, diverse leadership development and community outreach programs.

Highmark Health currently supports seven BRGs, including the most recent addition of VETS — Voices of Employees That have Served.

The Abilities BRG was founded in 2012 to raise awareness about the needs of, and offer support to, people with disabilities and their caregivers in the workplace, marketplace and community. In addition to advocating for accessibility, the group's activities include hosting educational-to-career experiences for students with disabilities.

The Abilities BRG encourages workplace inclusion, equality of opportunity and best practice in recruitment. They also help Highmark Health build strong community partnerships, advocate accessibility to Highmark Health facilities, act as a champion for customers with disabilities and serve as a voice for those who care for or support people with disabilities.

BNet is made up of African-American employees and allies. Key projects include the African-American Heritage Day Parade and Dr. Martin Luther King, Jr. Day of Service, as well as ongoing mentoring, development and health and wellness activities.

While BNet plays a critical role in providing support, encouragement and inspiration to employees who choose to become members, it also helps to create an overall environment that celebrates diversity within the organization and throughout the community.

BNet creates important value for Highmark Health through its activities, relationships, leadership development, unique perspectives and commitment to advancing corporate goals.

GenNEXT is a cross-generational BRG whose vision is "to be an influential partner fostering an environment of generational inclusion and inspiring a culture of innovation." The group is active in networking and professional development.

GenNEXT does not focus on any single generation. Instead, it focuses on how different generations can best join together in the workplace. This commitment is reflected in many initiatives which endeavor to build relationships and opportunities across the workplace and break down traditional barriers created by hierarchy, age or perceived status.

For example, the GenNEXT BRG regularly hosts events to promote mentoring within the organization, generating opportunities for employees at different stages in their careers to interact with enterprise leaders. These events help promote openness and collaboration, creating an environment where ideas can be shared freely.

The mission of LGBTA is to bring together lesbian, gay, bisexual and transgender employees and their allies. LGBTA's activities include the annual Pride Festivals in Pittsburgh and central Pennsylvania as well as National Coming Out Day.

The LGBTA BRG was established in 2009 and is now a powerful force for change within the organization. The group helps cultivate openness and encourages different thinking from the very top of the organization down.

The LGBTA BRG is helping to ensure that each Highmark Health company is the best LGBT employer that it can be. The group also helps ensure that the company offers the right insurance products and health care services to serve LGBT individuals in our communities.

SALUD stands for Strengthening Awareness of Latino culture by using and Understanding Diversity. Activities include a range of multicultural and health and wellness projects, as well as advocating for and assisting with Spanish translation services.

SALUD collaborates with the Latino community to support customer needs and supports the Highmark Health enterprise's efforts to recruit and retain diverse talent.

The BRG supports personal accountability, fairness and equitable opportunities and supports the recruitment of top bilingual talent through strong community partnerships.

The VETS BRG held its initial kickoff event in 2014 and taps the strength of, and offers support to, Highmark Health employees who are military veterans, their family members and allies.

The Highmark Health organization has a proven track record of recruiting veterans who are keen to maximizing their transferable skills. As an organization, we have many career opportunities that can utilize military skills, and many veterans have earned career advancement.

Learn more about opportunities for military veterans.

The Women's BRG was founded in 2012 to energize the marketplace, workplace and community by leveraging the power of women's resources. The group champions benefits that support women in their careers and encourages good communications from Highmark Health leaders and executives. The Women's BRG has worked on the "Paths To Success" speakers series, partnered with the YWCA and much more.

Throughout the year, we support and fund programs that facilitate diversity and inclusion in the workplace, in the marketplace and in the community.

Named after Pittsburgh Steeler's chairman Dan Rooney, the Rooney Rule was first instituted within the Steelers organization and later across the entire National Football League. Rooney believed that to truly grow his organization, he would need to bring in new perspectives. His rule required that at least one minority candidate be part of the candidate pool for all coaching and front office job openings.

Similarly, at Highmark Health, our top leaders are committed to interviewing at least one diverse candidate for any open position at the director level and above. A diverse candidate is someone who differs from the makeup of the particular hiring group. He or she could be a person of a different gender, ethnic, cultural or generational background or a veteran or person with a disability. By implementing the "Rooney Rule" at Highmark Health, we ensure that we are building leadership that reflects the diverse consumers, patients and members we are proud to serve.

Educating our workforce is a key pillar of our diversity and inclusion efforts at Highmark Health. We provide programs to teach fundamental concepts such as unconscious bias, honoring differences and the business case for diversity. Through these key learnings, diversity and inclusion works to equip employees and leaders with the tools and best practices in building, engaging and working in a diverse workforce and delivering to a diverse marketplace.

Additionally, we support talent management and development through counsel and education and collaborate on strategies that attract, retain and elevate diverse talent. Our BRGs offer a number of developmental opportunities for our workforce including mentoring, professional workshops and networking.

Recent workshops and sessions
  • Career Pathing Panel: A panel on career pathing organized by GenNEXT BRG.
  • Financial Acumen Presentation: Organized by the GenNEXT BRG, this is a presentation by financial experts covering key concepts in personal financial health.
  • Inclusion Begins With You: An introduction to diversity and inclusion featuring the exercise "The Trusted Ten," which allows participants to introspectively look at diversity in their own lives.
  • Mentoring Matters: Led by senior executives and organized by the BNet BRG, this is a multiple part series for mentoring and career advancement.
  • New Hire "Associate" Program: A program implemented by the GenNEXT BRG that aims to impact retention.
  • Paths to Success and Paths to Wellness: A multiple part series organized by the Women's BRG featuring panelists and speakers who discuss a variety of topics in professional development and health and wellness.
  • "Rooney Rule" Webinar: An informational webinar on the "Rooney Rule" initiative at Highmark Health.
  • Veterans in the Workplace Training for Hiring Managers: A practical training session on veteran and military resumes and interviewing.

It's not just what we communicate, but how we communicate that is critical to the engagement of our employees, customers and communities. As part of the work and partnership with the business, diversity and inclusion and our BRGs offer communications support in language, accessibility and cultural nuances. This year, we launched the "Inclusion Begins With You" campaign strategy to promote an inclusive workplace and business practices. In partnership with our corporate communications team and social media, diversity and inclusion has provided education and increased awareness to support better outcomes for our employees, customers and patients.

Just as important as the impact we have inside our buildings, we work to impact the communities outside of our buildings through community engagement and leadership. Through our employees and business resource groups, our company reaches a number of community programs and initiatives.

Recent community engagements
  • African American Heritage Day Parade: Annually, the BNet BRG marches in the African American Heritage Day parade of Pittsburgh.
  • Junior Achievement Day: As part of a larger enterprise participation, GenNEXT rallied around a day of teaching for Junior Achievement.
  • National Disability Mentoring Day: Each year, the Abilities BRG hosts students from surrounding school districts in Pittsburgh and Camp Hill, Pa., for a day of mentoring and learning.
  • National Make a Difference Day: As part of a larger enterprise participation, the BNet BRG spends a day volunteering for Project Bundle Up, the Boys & Girls Club of Harrisburg and the National Alliance on Mental Illness in Wilmington, Del.
  • Pittsburgh and Central PA Pride: Since 2008, our LGBTA BRG has organized and led participation and presence in the annual Pride festivals and was one of the first corporate sponsors of Pittsburgh Pride.
  • Toys for Tots: Last year for Veterans Day, the VETS BRG hosted tables in various office locations at which employees could write letters to veterans and military overseas and donate to Toys for Tots for the holidays.
  • Volunteers of America Summer Student Program: For the past three years, the Abilities BRG has hosted a number of students from the Volunteers of America Project for Freedom class, which focuses on employment skills for students with disabilities.

Our supplier diversity program promotes business opportunities for diverse suppliers, including minority-owned, woman-owned, historically underutilized business zone (HUBZone), service-disabled veteran-owned, veteran-owned, small businesses and other disadvantaged business enterprises in the various communities we serve.

Best Places to Work for LGBT Equality (2017)
In recognition of Highmark Inc.'s supportive and inclusive culture for lesbian, gay, bisexual, transgender, and queer or questioning employees, the company has earned distinction as a "Best Place to Work for LGBT Equality" from the Human Rights Campaign Foundation. Highmark qualified for the award for the first time by receiving the top score of 100 points in the 2017 national Corporate Equality Index, which benchmarks corporate policies and practices pertinent to LGBT employees, helping businesses to compare themselves to those that are leaders in diversity and inclusion. Highmark is one of only 22 companies in the state of Pennsylvania to earn the top score and to qualify as a "Best Place to Work." A total of 517 of America's leading businesses earned the distinction announced by the Human Rights Campaign on December 5, with more than 900 businesses opting to participate in the survey.

Best Place to Work for People with Disabilities (2015 and 2016)
In 2015 and 2016, Highmark Health was recognized as a "Best Place to Work" in the "Disability Equality Index." The index is a new national benchmark established jointly by the American Association of People with Disabilities (AAPD) and the U.S. Business Leadership Network® (USBLN®). Points were awarded on the basis of four criteria, including culture and leadership, enterprise-wide access, employment practices, and community engagement and support services.

BRG Toastmasters chapter recognitions
Toastmasters International is a world leader in communication and leadership development. Members improve their speaking and leadership skills by attending one of the 15,400 clubs in 135 countries around the world. Members of Toastmasters regularly give speeches, gain feedback, lead teams and guide others to achieve their goals in a supportive atmosphere. There are many levels of awards that can be achieved in communication and leadership, as well as a variety of tracks for specific interests in speaking. In 2015, Highmark Health's BRG group earned the "Distinguished Club" designation, the "Select Distinguished Club" designation and the "Beat the Clock" award for membership. Several of our members have achieved competent communicator and competent leader status and are currently working on advanced program tracks.