Too much of the country's health care experience relies on yesterday's business investments and models instead of what consumers need today. It's too expensive, and access and outcomes are inconsistent. At Highmark Health, saying that's how we've always done it is not acceptable. WE ARE PROBLEM-SOLVERS WHO GENUINELY CARE ABOUT PEOPLE, and we're building a BETTER, CONSUMER-DRIVEN HEALTH CARE SYSTEM. (Natural sound) Wow... Quick. Pretty amazing huh? Our strategy is clinician-led, patient-centered, and value-based. It aims FOR NOTHING LESS than to transform health care delivery and financing to meet the rapidly changing needs and lifestyle of modern society. The volume-based model still used by many health systems focuses on filling more hospital beds and billing more services. Our model focuses instead on the value consumers expect and deserve. That means access and convenience, a greater experience, higher quality care, safety and affordability. We're improving value for the customer by connecting care and coverage in new ways. By building facilities AND programs that deliver care closer to home. AND by investing in technology AND innovation where it will make the most difference in people's lives. At Highmark Health, we are united by a common purpose getting health care right, for you.
Old models of health care in the U.S. have created unsustainable cost increases, inconsistent outcomes and consumer dissatisfaction. They haven't kept pace with changes in technology — or the real-life needs of today's consumers. That's why Highmark Health is committed to a bold, transformational strategy to reinvent the health care system.
Our value-based, patient-centered, physician-led delivery and financing model is the centerpiece of our strategy. But everywhere we touch the health care system, our purpose — and promise — is the same: getting health care right for our customers by improving access, quality and customer experiences while reducing costs.
Ongoing investments by Highmark Health and its affiliates to deliver on that promise include: