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Press Release

Highmark Health appoints Karen Hanlon chief operating officer as part of leadership change to support organization's value-based care model

PITTSBURGH (July 30, 2018) — Highmark Health today announced that Karen Hanlon, who joined the organization in 1997 and has served as executive vice president and chief financial officer since 2014, has been named to the newly created position of chief operating officer (COO). Hanlon will continue to serve as chief financial officer and treasurer during a national search for her replacement.

Karen Hanlon
Karen Hanlon

In this expanded role, Hanlon will add oversight for HM Health Solutions and Highmark Health Analytics and Informatics to her current responsibilities, which include Gateway Health and the Penn State Health alliance, which was formed in 2017. She will succeed David Holmberg as chairman of the board of HM Health Solutions.

As part of the company's growth strategy and mission to deliver comprehensive, affordable, high quality health care services to its customers and the communities it serves, the organization also announced that with the creation of the new COO position, Matt Ray, who will continue in his current role as president of HM Health Solutions, and Bob Gladden, vice president of Highmark Health Analytics and Informatics, will now report to Hanlon.

"Highmark Health has made tremendous progress over the past five years in executing on our transformation strategy as part of our commitment to get health care right," commented David Holmberg, president and chief executive officer. "Karen has been instrumental in strengthening our overall financial performance as well as overseeing the financial turnaround of Allegheny Health Network, and I am confident that she will bring the same level of expertise and leadership to our operations, which represent the next opportunity for long-term success and support our ongoing efforts to lead the much needed change in health care, both regionally and nationally."

"The sustained financial momentum to date at Highmark Health and Allegheny Health Network reflects the significant progress we have made in our long-term plan to get health care right for our customers, and as chief operating officer, I can further focus on the long-term operations of the company as our competitive landscape shifts beyond traditional health care models and our core markets," stated Hanlon. "I also look forward to supporting our new chief financial officer, once named, through the transition period and continuing to work alongside our senior leadership team to bring value-based care to our members, patients and customers," she added.

Hanlon began her career in public accounting at KPMG Peat Marwick and since joining Highmark, she has held several positions within the finance division. Hanlon has been a member of the Pennsylvania Institute of Certified Public Accountants for over 15 years and currently serves on the board of directors of Penn State Health to provide guidance on the collaboration between Highmark Health and Penn State Health announced in 2017. She was also a member of the board of directors of Leadership Pittsburgh and Big Brothers Big Sisters of Southwest PA, where she also served as treasurer. Hanlon holds a Bachelor of Arts in accounting from Grove City College and is a certified public accountant in Pennsylvania.

These changes are effective immediately and Hanlon will continue to report directly to Holmberg.

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Contact us for more information or to arrange an interview:

Fred Ramos
Highmark Health
412-544-5084
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Highmark Health, a Pittsburgh, PA-based company, that, together with its subsidiaries and affiliates, collectively employ more than 40,000 people and serve millions of Americans across the country, is the second largest integrated health care delivery and financing network in the nation based on revenue. Highmark Health is the parent company of Highmark Inc., Allegheny Health Network, and HM Health Solutions. Highmark Inc. and its subsidiaries and affiliates provide health insurance to nearly 5 million members in Pennsylvania, West Virginia, and Delaware as well as dental insurance, vision care and related health products through a national network of diversified businesses that include United Concordia Companies, HM Insurance Group, and Visionworks. Allegheny Health Network is the parent company of an integrated delivery network that includes eight hospitals, more than 2,400 affiliated physicians, ambulatory surgery centers, an employed physician organization, home and community-based health services, a research institute, a group purchasing organization, and health and wellness pavilions in western Pennsylvania. HM Health Solutions focuses on meeting the information technology platform and other business needs of the Highmark Health enterprise as well as unaffiliated health insurance plans by providing proven business processes, expert knowledge and integrated cloud-based platforms. To learn more, please visit www.highmarkhealth.org.

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