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Notifications & Alerts

Alert July 20, 2018:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from Highmark. The caller is asking for information to verify the member's information. If you receive a phone call from the following number, please do not answer questions and hang up immediately.

  • 442-242-9266
  • 956-377-5400
  • 844-462-1849

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert May 17, 2018:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from Highmark. The caller is trying to verify member information such as Member ID, date of birth, and social security number. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately.

  • 936-249-9513

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert May 3, 2018:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from Highmark. This phone number is not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not call back, do not answer questions, and hang up immediately.

  • 302-421-2512

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert April 12, 2018:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from Highmark Blue Cross Blue Shield. The caller is attempting to retrieve/confirm various user information such as name and address and providing information about member benefits. The caller is asking for a call back at back at 844-462-1550. This is a known bad number which is identified from a basic google search. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not call back, do not answer questions, and hang up immediately.

  • 442-242-9267
  • 844-462-1549
  • 844-462-1550
  • 844-462-1552

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert April 12, 2018:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from Highmark Blue Cross Blue Shield. The caller is attempting to retrieve/confirm various user information such as name and address and providing information about member benefits. The caller is asking for a call back at back at 844-462-1550. This is a known bad number which is identified from a basic google search. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not call back, do not answer questions, and hang up immediately.

  • 442-242-9267
  • 844-462-1550

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert May 24, 2017:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from Highmark Blue Cross Blue Shield West Virginia. The caller said they were trying to share some important information about member benefits and asked members to call them back at 1-844-738-1469. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not call back, do not answer questions, and hang up immediately.

  • 442-242-9488

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert April 19, 2017:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from Highmark. The caller said they wanted to verify member information including name, address, and primary doctor, etc. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately.

  • 289-800-0303

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert March 23, 2017:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from HBS. The caller said they wanted to confirm if the member met the deductible for the year and tried to verify member information including name, address, and primary doctor, etc. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately.

  • 518-381-2264

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert Nov. 1, 2016:
Phone calls not affiliated with Highmark Health

Highmark has received reports of members receiving phone calls claiming to be from Highmark. The callers are misinforming members that their current health plans are being discontinued. These phone calls are not from Highmark or any of its diversified businesses. Several websites and mobile applications are falsely identifying this number as belonging to Highmark.

  • 412-226-6055

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert Oct. 26, 2016:
Phone calls not affiliated with Highmark Health

We have reports of scam callers claiming to be from REMWorks and asking for money. These phone calls are not from Highmark Health or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately:

  • 724-689-0540

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert Oct. 21, 2016:
Phone calls not affiliated with Highmark Health

We have reports of scam callers claiming to be from Highmark or Express Scripts offering members medications and experimental pain creams. These phone calls are not from Highmark Health or any of its diversified businesses. If you receive a phone call from any of the following numbers, please do not answer questions and hang up immediately:

  • 215-650-9291
  • 267-396-1072
  • 314-888-6251
  • 845-940-7971

If you have any questions, contact us or call the member service number on the back of your Member ID card.

Alert Oct. 12, 2016:
Phone calls not affiliated with Highmark Health

Federal Employee Program (FEP) members have reported receiving fraudulent mail from Highmark Blue Cross Blue Shield. The communication instructs members to throw away their old FEP ID cards and retain the enclosed "Team Care Essential State Health Plan" cards. The enclosed cards are not valid!

Legitimate FEP ID cards will display an eight-digit Federal ID number. This number will always be preceded by the letter "R" (e.g., R12345678).

If you receive this mailing, retain your current FEP card and dispose of the fraudulent mail. Members should also contact the Federal Trade Commission.

Alert Sept. 23, 2016:
Phone calls not affiliated with Highmark Health

Highmark Health has received reports of members receiving phone calls claiming to be from Highmark and asking for personal information. These phone calls are not from Highmark Health or any of its diversified businesses. If you receive a phone call from any of the following numbers, please do not answer questions and hang up immediately:

  • 442-242-9266
  • 518-380-2162
  • 717-899-4610
  • 800-363-4991
  • 844-310-3577
  • 888-730-3260
  • 973-404-7975

Alert July 8, 2016:
Websites not affiliated with Highmark Health

Highmark Health and its diversified businesses do not endorse the content displayed on the following websites:

  • bcbspfsc.com
  • highmarkshield.com
  • medicare-bcbs.com
  • scarolinablues.com

These websites may be malicious and contain false information. We recommend you avoid visiting those websites and visit websites owned by Highmark Health.

If you have any questions or are not sure about the content on our websites, Contact Us.