Be wary of fraudulent vaccine-related scams. Red flags that could indicate a vaccine scam include:
If you have any questions, members should call our fraud hotline at 1-800-438-2478 or contact us on the internet by clicking on the Health Care Fraud Form on the Highmark external site under Fraud Prevention.
Highmark is aware of a medical scam that’s sweeping the nation. You can find details at KDKA TV, Pittsburgh. If you receive a phone call like this, please do not call back, do not answer questions, and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark Blue Cross Blue Shield West Virginia. The number connects consumers to someone trying to sell them health insurance. The caller may say they are with Health e-deals and will tell the consumer they can get them a quote for many different insurance companies. Then the caller will ask for the patients state, zip and date of birth information.
This phone number is not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls and being contacted via Google Hangout/Upwork.com. A person claiming to be from Highmark is offering non-existent positions within the company. The caller is asking members to purchase a gift card and share a picture of the card in exchange for information about the position.
The scammers are also talking to members via Google Hangout/ Upwork.com, offering non-existent positions and sign on bonuses, and asking for a birth certificate, driver's license, banking and credit card information. Highmark or any of its diversified businesses does not make these kinds of offers, and we will never ask for your driver's license, SSN, birth certificate, or banking information prior to the actual interview(NOT online interview) or job acceptance process, which is all done ONSITE.
If you receive a suspicious phone call from someone claiming to be from Highmark offering you a position that you never applied for within the company, please do not answer and hang up immediately. If you are contacted via Google Hangout/ Upwork.com and are asked for providing personal or credit card information, please do not answer questions.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls from Russia claiming to be from Highmark. The caller is asking for information to verify the member's information. If you receive a phone call from the following numbers, please do not answer questions and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark. The caller is asking for information to verify the member's information. If you receive a phone call from the following numbers, please do not answer questions and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark. The caller is trying to verify member information such as Member ID, date of birth, and social security number. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark. This phone number is not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not call back, do not answer questions, and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark Blue Cross Blue Shield. The caller is attempting to retrieve/confirm various user information such as name and address and providing information about member benefits. The caller is asking for a call back at back at 844-462-1550. This is a known bad number which is identified from a basic google search. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following numbers, please do not call back, do not answer questions, and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark Blue Cross Blue Shield. The caller is attempting to retrieve/confirm various user information such as name and address and providing information about member benefits. The caller is asking for a call back at back at 844-462-1550. This is a known bad number which is identified from a basic google search. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following numbers, please do not call back, do not answer questions, and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark Blue Cross Blue Shield West Virginia. The caller said they were trying to share some important information about member benefits and asked members to call them back at 1-844-738-1469. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not call back, do not answer questions, and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark. The caller said they wanted to verify member information including name, address, and primary doctor, etc. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from HBS. The caller said they wanted to confirm if the member met the deductible for the year and tried to verify member information including name, address, and primary doctor, etc. These phone calls are not from Highmark or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Highmark has received reports of members receiving phone calls claiming to be from Highmark. The callers are misinforming members that their current health plans are being discontinued. These phone calls are not from Highmark or any of its diversified businesses. Several websites and mobile applications are falsely identifying this number as belonging to Highmark.
If you have any questions, contact us or call the member service number on the back of your Member ID card.
We have reports of scam callers claiming to be from REMWorks and asking for money. These phone calls are not from Highmark Health or any of its diversified businesses. If you receive a phone call from the following number, please do not answer questions and hang up immediately:
If you have any questions, contact us or call the member service number on the back of your Member ID card.
We have reports of scam callers claiming to be from Highmark or Express Scripts offering members medications and experimental pain creams. These phone calls are not from Highmark Health or any of its diversified businesses. If you receive a phone call from any of the following numbers, please do not answer questions and hang up immediately:
If you have any questions, contact us or call the member service number on the back of your Member ID card.
Federal Employee Program (FEP) members have reported receiving fraudulent mail from Highmark Blue Cross Blue Shield. The communication instructs members to throw away their old FEP ID cards and retain the enclosed "Team Care Essential State Health Plan" cards. The enclosed cards are not valid!
Legitimate FEP ID cards will display an eight-digit Federal ID number. This number will always be preceded by the letter "R" (e.g., R12345678).
If you receive this mailing, retain your current FEP card and dispose of the fraudulent mail. Members should also contact the Federal Trade Commission.
Highmark Health has received reports of members receiving phone calls claiming to be from Highmark and asking for personal information. These phone calls are not from Highmark Health or any of its diversified businesses. If you receive a phone call from any of the following numbers, please do not answer questions and hang up immediately:
Highmark Health and its diversified businesses do not endorse the content displayed on the following websites:
These websites may be malicious and contain false information. We recommend you avoid visiting those websites and visit websites owned by Highmark Health.
If you have any questions or are not sure about the content on our websites, Contact Us.
Entire contents © Highmark Health. All Rights Reserved. Highmark Health is an independent licensee of the Blue Cross Blue Shield Association.
Highmark Blue Cross Blue Shield is an independent licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Highmark Blue Shield is an independent licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Highmark Blue Cross Blue Shield West Virginia is an independent licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Highmark Blue Cross Blue Shield Delaware is an independent licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Highmark Blue Cross Blue Shield of Western New York is an independent licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. Highmark Blue Shield of Northeastern New York is an independent licensee of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield companies. The Blue Cross and Blue Shield symbols are registered marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield companies.
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