Highlights: Helion

The foundation of Helion's strategy is centered on enabling patients to receive care in the least restrictive and most desirable environment, such as the home.

Helion's vision is a future where the home is embraced as the keystone of the care continuum. Its mission is to empower patients, providers and payers to advance health and healing in the home through informed collaboration.

In 2023, Helion provided services in multiple states — which included collaborating with over 3,602 post-acute partners. Helion products and services include a suite of data- and analytic-driven services that bring evidence and insights to the home and community care network. Additionally, it offers a network optimization system that provides a path to true value-based care and optimized network performance. These two key components work together to unlock the potential of home and community care for payers and providers so they can deliver prevention, condition management and healing — helping providers elevate what they do and positively impact the entire care continuum.

The Helion Arc Technology Platform, a cloud-based portal, streamlines post-acute care delivery and uses proprietary algorithms to identify members earlier in their home health care episode. Based on clinical data from the OASIS assessment, a member could be identified for a potential behavioral, mental health or palliative care need. Helion Arc creates a workflow where the provider can directly refer the member to the appropriate health plan clinical program/solution or network provider to safely meet their needs and for additional support focused on improving quality of life and reducing the risk of avoidable (or future) hospitalizations.

Another example of Helion's commitment to improving the health care experience for members within a home health care episode is the Mental Health at Home program. When a member is identified for potential behavioral health needs in Helion Arc, an electronic referral is sent to the AHN Psychiatry and Behavioral Health Institute for additional follow-up and support with virtual visits. Reported clinical outcomes have shown notable improvements in patients who have completed their treatment goals, resulting in a 79% reduction in depression symptoms and an 80% reduction in anxiety symptoms.

Behind both programs and Helion Arc are teams of Helion associates, plus the network of post-acute providers, who are dedicated to supporting and driving them. From the trusting relationships cultivated by the network performance managers with the providers, to the innovative technology solutions, to the clinical applications, Helion fosters a collaborative effort that enables members to receive the support they need to live better, every day.