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Mission, Vision, Values & Behaviors


To create a remarkable health experience, freeing people to be their best.


A world where everyone embraces health.


  • People Matter
    Every person contributes to our success. We strive for an inclusive culture, regarding people as professionals, and respecting individual differences while focusing on the collective whole.
  • Stewardship
    Working to improve the health of the communities we serve and wisely managing the assets which have been entrusted to our care.
  • Trust
    Earning trust by delivering on our commitments and leading by example.
  • Integrity
    Committing to the highest standards encompassing every aspect of our behavior including high moral character, respect, honesty, and personal responsibility.
  • Customer-Focused Collaboration
    Because no one person has all the answers, we actively seek to collaborate with each other to achieve the right outcomes for our customers.
  • Courage
    Empowering each other to act in a principled manner and to take appropriate risks to do what is right to fulfill our mission.
  • Innovation
    Committing to continuous learning and exploring new, better, and creative ways to achieve our vision.
  • Excellence
    Being accountable for consistently exceeding the expectations of those we serve.


  • Customer First
    We place the customer at the center of everything we do.
  • Transformational Leadership
    We are driven to create the future of health care.
  • Trust Working Together
    We collaborate to achieve shared success.
  • Purposeful Execution
    We value outcomes, not activity.
getting health care right

Watch to learn how we're getting health care right for our customers.




At Highmark Health, innovation is a key way that we realize our vision to be leaders in the health care industry.

diverse employees in a meeting

View the video to learn how diversity and inclusion make us stronger as a business and better at serving our customers and communities.

Learn about the important new facility for mothers struggling with post-partum depression

Learn about the important new facility for mothers struggling with post-partum depression.

young girl

In 2017, Highmark Health companies invested $198 million in strengthening our communities through giving, programs, and volunteerism.