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Highlights • HM Health Solutions

Shown: Yvette Bright of Independence Blue Cross, Philadelphia

For Yvette and Independence Blue Cross: A platform to grow on

Independence Blue Cross (IBC) is a leading health insurance provider based in the Philadelphia region. With its affiliates, the company serves over 10 million people in 25 states and the District of Columbia, including 2.5 million people in southeastern Pennsylvania.


HM Health Solutions, Inc. (HMHS) provides innovative, technology-based solutions that enable health plans to achieve top-line revenue growth, reduce costs and gain economies of scale. Launched in 2014, the organization’s professional employees provide experience in multiple product lines, including Medicare, Medicaid, commercial, individual, dental and vision. With its industry-leading people, process and platform, HMHS is proud to be delivering measurable results while increasing customer engagement.

During 2015 HMHS had numerous achievements, including increasing revenues, winning new business from Blues plans in Philadelphia and Minnesota, growing its talent base, and improving quality processes with ISO9001:9008 certification for print and services. In addition, as a result of the company’s continued focus on data security and privacy, HMHS recently met all the standards required by the Health Information Trust Alliance (HITRUST) Common Security Framework (CSF) for certification.

HMHS is also proud to continue its service to the community. Each year the company identifies organizations that it will champion. Two causes that employees identified this year were Volunteers of America (VOA) and the Boy Scouts of America. On behalf of VOA, groups of employees donated time and resources in order to refurbish a house for a veteran near Camp Hill, Pennsylvania. HMHS also raised over $60,000 for the Boy Scouts for its Future Leaders of America. Because of its strong belief in the power of giving back, these organizations have received generous support from HMHS employees for the charitable causes that they elect to support every year.

Read Highmark Health's financial overview. Read Highmark Health's financial performance.

Awards & Recognition

HM Health Solutions earns "ISO9001:2008 Quality Management System" certification

HM Health Solutions' Output Services recently obtained the "ISO9001:2008 Quality Management System (QMS)" certification for two print facilities in Pittsburgh and Mechanicsburg, Pennsylvania. HMHS underwent a rigorous auditing process from a third party to demonstrate compliance to the internationally recognized 9001 standard. HMHS is committed to the ongoing needs of its clients through best-in-class quality control.

HM Health Solutions earns HITRUST certification

HM Health Solutions earned HITRUST (Health Information Trust Alliance) Common Security Framework certification in 2015 for the main claims processing systems as well as for those of affiliate and customer United Concordia Dental. The certification ensures the highest level of privacy and security to customers and partners by combining adherence to federal and state regulations, industry standards and best practices focused on safeguarding Protected Health Information (PHI).

HM Health Solutions recognized among "Pittsburgh Coolest Offices"

The Pittsburgh Business Times recognized HM Health Solutions as among "Pittsburgh's Coolest Offices." HMHS's Fifth Avenue Place location in Pittsburgh was lauded for its modern lighting, open work spaces and low walls, which help to improve productivity and collaboration. The facility has Gold Level Certification according to LEED standards as a result of its LED lighting technology, its Energy Star® appliances and its green building materials.

Fast Fact

HM Health Solutions grew revenues by 53 percent in 2015.

Fast Fact

Members managed by HM Health Solutions grew 12 percent in 2015, to nearly 7.5 million members.

Fast Fact

HM Health Solutions processed over 116 million claims in 2015 on behalf of its global health-plan customers.

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