A national health and wellness organization, Highmark Health and our affiliated companies serve millions of Americans nationwide with products and services that are transforming how health care is delivered, ensuring better experiences for customers along their health care journeys.
Headquartered in Pittsburgh, the organization employs more than 40,000 people dedicated to our corporate mission to create a remarkable health experience, freeing people to be their best. The customers our companies serve reside in all 50 states and the District of Columbia and include individuals, families, businesses, and government entities. Our consolidated revenues were $18.8 billion in 2018.
Through our unique model, connecting care and coverage, the Highmark Health organization is challenging traditional health care and introducing bold new ideas across its businesses in health insurance, health care delivery, retail eyewear and eye care services, dental solutions, health risk solutions, and innovative technology-based solutions. The organization also maintains a strong and historic commitment to serving our communities through charitable care and community giving, supported by $224 million in 2018.
The stories featured in this report provide diverse examples of how the Highmark Health organization continued to deliver on its vision of a world where everyone embraces health. We are proud to share our progress in strengthening the financial stability of the enterprise, investing in clinical service lines and facilities to meet the needs of customers in western and central Pennsylvania, and strategically aligning with health care industry innovators and leaders who share our values and focus on developing a value-based model that delivers high-quality outcomes and an exceptional patient experience.
$18.8 billion Operating revenues in 2018
207,239 2018 total same-day appointments offered by our affiliated provider organization, Allegheny Health Network (AHN)
More than $350 million invested in new and improved Allegheny Health Network care sites and capabilities