Highmark Health Global Procurement and Payables

Transforming healthcare with sustainable and innovative supplier partnerships.

Highmark Health's mission is to create a remarkable health experience, freeing people to be their best.

The mission of Highmark Health's procurement is to drive innovative technology and sustainable solutions with supplier partnerships to transform healthcare for our members. With over 11,400 suppliers, we are rooted firmly in our mission to build a supplier base reflective of the diversity in our members. At Highmark, we believe meaningful supplier relationships are critical to our mission.

Procurement with purpose

Our vision is to create disruptive business advantage with smart Procurement with end-to-end intelligence, integrated Procurement, real time data embedded analytics in every sourcing transaction.

Introducing our GP&P team

Strategic Sourcing: Highmark's Strategic Sourcing group is responsible for third party/vendor contracting, sourcing, category strategies, and supplier relationship management for Highmark Health's entities utilizing a category management approach which is a strategic approach to procurement where organizations group together similar areas of external spend to identify opportunities for consolidation to create added business value.

Procurement Operations and Center of Excellence (COE): Procurement Operations manages and supports Requisition to Pay Operations and Process Improvement. This space focuses on: supplier/master data management, procurement technology, requisition approval cycle time, purchase order creation, and any KPI/SLA adherence as applicable, processing administrative expense payments to suppliers and employees, posting accrual and prepaid entries related to administrative expenses, and administering corporate credit card programs. The Center of Excellence (COE) is focused on Procurement processes, technology transaction execution and measurement of those focuses for the enterprise. The team is focused on identifying and implementing efficient Customer focused processes and tools for: Contracting, Sourcing, Procure to Pay (P2P), and Spend Analytics & Reporting.

Supplier Diversity: Highmark’s Supplier Diversity & Inclusion supports the corporate responsibilities of the federal, state and local governments to promote business opportunities for minority-owned, woman-owned, veteran-owned, service-disabled veteran-owned, historically underutilized business (HUB) zone, LGBT, small and other disadvantaged business enterprise.

We maintain the highest ethical and business standards and follow established guidelines when working with suppliers. We maintain a strict code of conduct with ethical behavior required of all team members. Learn more about our Third Party Code of Business Conduct.

Supplier Enablement: Creates a fully digital experience for end users in the Procure-to-Pay process by enabling suppliers for electronic transactions from Purchase Order to Payment. Ensures continued supplier adoption of electronic transactions to gain efficiencies, reduce costs, and mitigate risks in the Procure-to-Pay process.

For incumbent suppliers with questions related to the Oracle Portal you can reach out to SupplierEnablement@highmarkhealth.org.

How we work

We work to prioritize growth, attract innovation, balance quality and cost, all while ensuring we are growing with a competitive advantage end-to-end. We envision a happier and healthier world for our members and that starts with our valued partners. Our supplier performance standards help us and our valued partners regularly make improvements.

Supplier performance standards include:

• Cost and Quality: Finding efficiencies and new ways to buy
• Innovation: Improved process and design
• Higher Engagement in Sustainability: Creating frameworks and joint action plans
• Reduced Risk Exposure: Proactively mitigating risk and securing business continuity
• Transformation: Harness expertise and turn business challenges into opportunities