To better serve you, Highmark Health is always working to maintain a thorough security program. This includes continuously educating and training our security professionals to strengthen cyber security skills.
Highmark Health works with the Blue Cross and Blue Shield Association, an association of independent Blue Cross® and Blue Shield® plans, leading cyber security companies and government agencies to stay on top of security issues.
Cybercriminals use a variety of strategies to commit fraud and have begun to shift their approach by targeting consumers directly through sophisticated scams involving fraudulent outreach via mail, text, e-mail, and phone calls. These communications appear to be initiated by Highmark Health plan businesses, but instead are being sent by malicious third parties in hopes of receiving our customers’ personal or health related information.
Remember: Heightened awareness about these tactics is the best defense. Health plan businesses will never ask for private information such as an account number, password, or Social Security number in member communications. To learn more about cyber security and how to protect yourself, please review the frequently asked questions section below.