We maintain the highest ethical and business standards in our dealings with suppliers. We use established guidelines for all our procurement activities. We maintain a strict code of conduct, with ethical behavior required of all procurement professionals.
All vendors that conduct business with us are required to adhere to the Highmark Health Third Party Code of Business Conduct.
We adhere to and promote the Institute for Supply Management's Principles and Standards of Ethical Supply Management Conduct. These foster strong, lasting business relationships based on trust and respect. The ISM standards of supply management conduct are derived from the principles.
Published here with permission from the Institute for Supply Management.
For more than 75 years, Highmark (Highmark) has served its community with integrity, and is committed to maintaining the highest standards. In today's business and legal environments, acting ethically, lawfully and with integrity is the only way to operate; it differentiates a company from its competition as an organization that can be trusted.
Highmark recognizes that Third Parties are independent entities and their cultural environments may be different from Highmark; however, Third Parties play a critical role in Highmark's success and Highmark strives to conduct business with those who share similar values. To that end, we count on our Third Parties to preserve and strengthen our long-standing tradition as an ethical and compliant organization.
Third parties have additional obligations when they are involved in work that relates to the contracts we hold with the Centers for Medicare & Medicaid Services (CMS), to provide Medicare Advantage (Part C) and Medicare Prescription Drug (Part D) Plans. Annually, CMS requires Highmark to ensure that its Third Parties, identified as First Tier, Downstream or Related Entities (FDRs), meet compliance program requirements. The Highmark Health First Tier, Downstream, and Related Entity Handbook and General Compliance Training packet contains important information on key elements of our compliance program along with your obligations and FDR requirements.
The annual compliance program requirements include:
This packet contains pertinent information related to the requirements above. Failure to meet the FDR compliance requirements annually may affect your participation status.
Thank you for your partnership,
Melissa M. Anderson
Executive Vice President, Chief Auditor and Compliance Officer
For compliance questions or concerns regarding this handbook, you can email the Highmark Compliance Department at firstname.lastname@example.org or call us at 1-800-985-1056.