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Frequently Asked Questions

Why should I register as a diverse supplier?

We have implemented a new supplier web-based registration process for our diverse suppliers. Online registration and approval are required to be considered a potential bidding diverse supplier. Company profiles will be stored in a database for easy access by authorized personnel at all locations.

What types of businesses qualify for the supplier diversity initiative?

Those businesses that are certified by an approved agency as at least 51 percent owned, managed and controlled by a United States citizen who is a member of one of the following groups:

  • African Americans
  • Hispanic Americans
  • Americans (American Indians, Eskimos, Aleuts, and Native Hawaiians)
  • Asian-Pacific Americans (U.S. citizens whose origins are from the U.S. trust territories of the Pacific Northern Marianas, Laos, Cambodia, and Taiwan)
  • Asian-Indian Americans (U.S. citizens whose origins are from India, Pakistan, and Bangladesh)
  • Other minority groups or any other individual found to be disadvantaged by the Small Business Administration pursuant to Section 8(a) of the Small Business Act
  • Women
  • Veterans
  • Service-Disabled Veterans
  • Disabled
  • HUB Zone (A small business certified by SBA standards that is located within a "Historically Underutilized Business Zone" and at least 35% of its employees reside in a HUBZone)
  • Economically Disadvantaged Woman-Owned Small Business (ED-WOSB)

Who needs to register in the supplier registration portal?

Only diverse suppliers are required to register within the diverse supplier registration portal.

Can I still be considered a diverse supplier without a certification from an approved third-party organization?

To be recognized as part of the Highmark Supplier Diversity Initiative, minority- and/or woman-owned businesses must be certified by an approved agency, such as, but not limited to, the National Minority Suppliers Development Council (NMSDC) and the Women's Business Enterprise National Council (WBENC). However, certification is not a condition of doing business with us. We encourage all diverse suppliers to become registered and members of these national organizations.

What is the difference between "certification" and "registration"?

Certification means that your company has documentation from a third party agency verifying that it is at least 51 percent owned and operated by a U.S. citizen from the diverse classifications listed above. (For a list of recommended agencies see the Supplier Diversity Program section.) Registration is the act of completing your profile in our database.

What is the benefit of being certified as a supplier diversity participant?

Increased opportunity to do business with us on an equal basis, as we actively seek to increase the amount of business with certified supplier diversity businesses. Being certified with approved organizations allows diverse suppliers to be identified as such, which ensures greater potential to be used by companies with active initiatives targeting diverse businesses.

What is an NAICS code?

The North American Industry Classification System (NAICS) is used to categorize what type of service/product a supplier provides.

How do I become a diverse supplier to Highmark?

A third party provider, CVM Solutions, manages our database of diverse suppliers so that the supplier information is readily available and we are able to quickly identify qualified suppliers for opportunities.

How do I know when I am registered as a diverse supplier?

After submitting your registration, you will receive a confirmation screen informing you that your registration has been received by us. If any additional information is required, you will be contacted.

What happens after I register as a diverse supplier?

You will receive an email once your registration is complete. When a bid opportunity arises that matches your company's qualifications, the information you inputted in the database will be passed on to the appropriate buyer. If your company meets the buyers needs you will be contacted for further questions or to be invited to bid.

When I register, does that mean I am automatically a supplier?

No. Registration is required for all contracted suppliers. However, completing the registration process does not guarantee that your company will receive a request to bid and/or a contract from us nor does it imply that your company has any type of procurement relationship with us either now or in the future. Registering provides us with your company's vital information so we can match your company to potential opportunities. You will be contacted if an opportunity becomes available that matches your company's product and/or service offering.

Who do I contact if I have questions regarding the diverse supplier registration process?

Contact our support desk via email at

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