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Letters: CEO's Letter

Welcome to Highmark Health’s first digital annual report. Just as we are transforming our organization to better serve our customers, we are also transforming the way we deliver information to you. I am pleased to report that Highmark Health had a solid year, proudly serving 40 million Americans.

Our health plan business weathered new levels of competition and maintained solid enrollment levels in the western Pennsylvania market, while achieving strong results in West Virginia, Delaware and central Pennsylvania. We made significant progress with our financial turnaround of the eight hospitals in the Allegheny Health Network, while continuing to make strategic investments in their people and facilities. We launched a new company, HM Health Solutions, to partner with other health plans and to bring mutually beneficial efficiencies. And our diversified businesses in vision care, dental and stop loss insurance also made considerable strides.

2015 will be a year of transition for our organization as we accelerate the pace of change with which we adapt to a dynamic health care marketplace and evolving consumer needs. Our companies have spent the past five years making investments in new capabilities that have positioned us well to do what’s right for our customers and the communities we serve. Our goal is to be an organization where doctors and insurers work together to help people get and stay healthy; where the cost and quality of health care are transparent; where technology makes it easier for people to navigate the system; and where health care is affordable, so families don’t have to worry about paying for services.

In February 2015, Highmark Health Chairman J. Robert Baum stepped down from our Board and from the Board of Highmark Inc. after 35 years of service. Bob dedicated himself to our mission and our people. We have prepared a video tribute to show our appreciation for his distinguished service and to say thank you.

Our companies’ more than 35,000 employees are committed to our mission, vision and values. We know that health care is personal, and we are determined to create a more accessible, affordable and effective health care system that works for everyone.

Thank you for your interest in Highmark Health.


David Holmberg signature

David L. Holmberg
President and Chief Executive Officer