Business Highlights: HM Insurance Group
Producer advisory council strengthens relationships
To further enhance HM Insurance Group's understanding of its customers' needs, the Group convened a producer advisory council as a forum for industry dialogue and objective feedback on the stop-loss product and administration. Council members represent business partners from across the nation and include market experts from benefits consultant firms, brokerages and third-party administrators.
The council met twice in 2014, in Austin, Texas, and Boston, Mass. Council members shared their perspectives on the changing health care marketplace, while HM Insurance Group was able to collect valuable input on how to further strengthen services and relationships —a win-win exchange that will continue into the future as a way to best serve customers.
The September 2014 meeting was focused on claims and cost reduction, and participants benefited from open dialogue and a timely presentation on specialty drug trends.